How to Access the Virtual Queue for WEB SLINGERS: A Spider-Man Adventure at Disney California Adventure

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It’s certainly a wonderful time for the Disneyland Resort in California! The theme parks recently reopened after a 14 month closure, AND we are celebrating a new land at Disney California Adventure … Avengers Campus!

Avengers Campus is going to be the home of all things Marvel – a “Marvel Land” if you will. And when you aren’t busy interacting with Marvel characters or eating lunch at Pym’s Test Kitchen, you’ll want to experience the brand new attraction WEB SLINGERS: A Spider-Man Adventure!

Due to the expected popularity of WEB SLINGERS: A Spider-Man Adventure, Disneyland will be utilizing a virtual queue to access the attraction. There will be no physical stand-by queue, so the virtual queue is the ONLY way for guests to experience WEB Slingers!

In this article I’ll share with you how to prepare your Disneyland app to secure a spot in the virtual queue and how the process works.

If you are already familiar with the virtual queue for Rise of the Resistance, the virtual queue for WEB SLINGERS is set up the same way. So you’re golden!

But if you haven’t had the “pleasure” of trying for a RISE boarding group, read on…

Entrance to WEB SLINGERS attraction at Disney California Adventure
©Disney

How to Ride WEB SLINGERS: A Spider-Man Adventure at Disney California Adventure

Preparing for the Virtual Queue

To avoid guests having to wait hours in a physical queue to experience WEB SLINGERS: A Spider-Man Adventure, Disneyland has implemented a virtual queue. You can join a “boarding group” through the virtual queue via the Disneyland app.

However, you should know that demand for the attraction will outweigh the attraction’s capacity, at least for the first few months of operation. It is likely the virtual queue will fill up in just a few seconds. Which is why you need to be prepared!

 

If you aren’t already using the Disneyland app, follow the below instructions BEFORE you arrive at Disney California Adventure to save time:

1. Download the Disneyland app to your mobile device, or, make sure you have the most updated version of the app.

2. Link everyone in your group (via ticket or pass number) to your app AND/OR unlink anyone who will not be riding with you.

3. Turn on push notifications for the app, if you haven’t already.

4. Make sure your mobile device is fully charged before you arrive to the theme park. Be sure to also bring a portable charging device, like Fuel Rod, with you.

 

If you do not have a mobile device or access to the app, please ask a Cast Member if any non-technology option is available. (Recommend you do this ASAP once you enter Disney California Adventure.)

Remember: In order to enter the theme park you need a valid park ticket, and a theme park reservation for that day. If you need to catch up on Disneyland’s current operating procedures, read this article: Everything You Need to Know About Visiting Disneyland in 2021

When Do You Join the Virtual Queue?

Guests will have two chances to join the virtual queue for WEB SLINGERS: A Spider-Man Adventure – at 7am and at 12 noon.

The 7am opportunity will allow guests to try for a virtual queue while still at your home or hotel, as long as you have a valid park ticket and park reservation for Disney California Adventure for the day you are making the boarding group selection. If you have a Park Hopper ticket, your starting park must be Disney California Adventure in order to try to join the virtual queue at 7am. If you have a Park Hopper ticket and your starting park is Disneyland, you can try for the 12 noon opportunity.

For the 12 noon opportunity, guests must have already scanned into either Disneyland or Disney California Adventure. You can leave the park, but you must be already scanned in before noon. (Remember, if you have a park hopper ticket, you can switch to the other park after 1pm.)

How Does the Virtual Queue Work?

Guests will access the virtual queue through the Disneyland app. If you are quick enough, you’ll be assigned a group number in the virtual queue. When your group is called, you will receive a push notification in the app and you will have one hour to return to the attraction.

The virtual queue is nice because you have a place in line but are free to roam around Disney California Adventure, or even go back to your hotel or home, and wait for your boarding time. Once your group is called, proceed to the front of WEB SLINGERS: A Spider-Man Adventure, or the entrance to Avengers Campus if you are not already inside.

So how does it all work? You need to be ready, with your app open, *before* the queue opening time, and follow these instructions:

Confirm Your Party

    1. Starting at 6am, guests can choose their party members ahead of time, which will make getting a boarding group much easier!
    2. Between 6am and 7am (or, between 11am and 12 noon for the second opportunity), open the Disneyland app and press the “hamburger” menu (3 horizontal lines) on the bottom right of the app. 
    3. Tap on the “Virtual Queues” button. Select “Join Virtual Queue.”
    4. Tap “Disney California Adventure Park” at the top. You’ll now see “WEBSLINGERS” listed under Attractions.
    5. If it’s between 6am and 7am (or, between 11am and 12 noon), you’ll see a button that reads “Confirm Your Party.” 
    6. On the next screen, you can select anyone who wants to experience the attraction that day and hit “confirm.” (Note – the Disneyland app will pre-select anyone who is already listed on your account and has a ticket/reservation for that day.)

Screenshot of main screen on Disneyland app with "virtual queues" circled

 

Screenshot of virtual queue screen on the Disneyland app

Now that you’ve confirmed your party, you can come back to the app a couple minutes before 7am (or 12 noon) and follow the instructions below:

Join a Boarding Group

  1. Open the Disneyland app and press the “hamburger” menu (3 horizontal lines) on the bottom right of the app.
  2. Tap on the “Virtual Queues” button. Select “Join Virtual Queue.”
  3. Tap “Disney California Adventure Park” at the top. You’ll now see “WEBSLINGERS” listed under Attractions.
  4. at 6:59am, pull down on the screen as if you are refreshing, but don’t let go yet! 
  5. Once your phone clock turns over to 7:00am, release the screen to refresh.
  6. Tap the button that reads “Join.”
  7. Your party has already been confirmed, so no need to waste time reviewing it. Just press “Join” again as quickly as possible.
  8. If all goes well, you’ll be assigned a boarding group number! The screen will also provide an estimated wait time.

**NOTE – Everyone in your group can try for a boarding group at the same time! If someone gets through, the rest of the people in the group will get an error message saying they are already in a group.

If you don’t get a group in the morning, you can try again at 12 noon as long as everyone who wants to ride is scanned into the park. (Meaning, they entered either Disneyland or Disney California Adventure and had their ticket scanned before 12 noon.)

 

As the day goes on, your status screen will be updated until finally … success! It’s your turn!

 

Wide shot of Avengers Campus
©Disney

Will Everyone Who Tries to Join the Virtual Queue Get In?

Just a word of warning. Everyone who tries for a boarding group will not get one. You could follow these instructions to the letter and still not be quick enough, or have technology fail you. Here are some difficult truths about the virtual queue process:

  • You might follow the instructions exactly but are still “too slow” and don’t get a boarding group.
  • The app might glitch and the boarding groups will fill up before you can even get in.
  • The wifi/mobile connection might be slow, causing the app to run slow. (I suggest turning off the in-park WIFI and using mobile connection while in the theme parks.)
  • You might get into a group but the attraction might break down while in the queue (happened to me with RISE).
  • You might get into a group and the attraction might break down while waiting for your group to be called, and if you’re in a higher group, your group number might not get called.
  • You might get into a group and it’s possible the attraction might not open at all that day.

 

It’s not a perfect system. It’s not a fair system, at all. It feels like those with the fastest phones and the clearest cellular data and the quickest fingers and the right amount of luck will win out. But overall, I do think it’s a better system than waiting in a 10 hour line.

Above all – Please be kind to Cast Members. They are doing their best.

 

Concept art of Spider-Man 3D attraction
©Disney

Frequently Asked Questions

What are some tips for getting a boarding pass?

Other than the tips I shared above, I would recommend the following:

  • Skip the Disneyland WiFi, which is notoriously unreliable. Use your cellular data instead.
  • If in the Park, stand in an uncrowded area away from other people using their phones. This sounds kinda weird, but if you can get to higher ground, that could potentially help.
  • If you do not see the Join Boarding Group button right away, DO NOT OPEN AND CLOSE YOUR APP. Simply swipe down on the screen to refresh. Do not restart the app unless it freezes, or it will cost you valuable time.
  • If you are in a group, put your faith in whoever has the newest, fastest phone with the best cellular connection.
  • I have not tested this myself, but some guests recommend switching from 5G to the LTE data connection. 

Can I ride WEB SLINGERS multiple times in one day?

No. Guests may only enter the virtual queue for WEB SLINGERS once per day.

Can I try for a boarding pass for Rise of the Resistance and WEB SLINGERS in the same day?

Potentially … but it’s complicated.

If you are successful in obtaining a boarding group for either Rise of the Resistance or WEB SLINGERS at 7am AND you complete your ride before 12 noon AND you have a Park Hopper ticket, you can attempt to join the virtual queue for the other attraction at 12 noon.

If you manage to make it into the virtual queue but do NOT ride before 12 noon, you will not be able to attempt the virtual queue for the other attraction.

Reminder: You will need a Park Hopper ticket and a theme park reservation. If you are starting your day at Disneyland, you can join the virtual queue for Rise of the Resistance at 7am. If you are starting your day at Disney California Adventure, you can join the virtual queue for WEB SLINGERS at 7am.

Can I go to Disneyland and still get a Boarding Group for WEB SLINGERS??

Yes, as long as you have 1) a park hopper ticket for that day, and 2) already entered Disneyland (aka they scanned your ticket), you can try at 12 noon.

Can I scan into Disneyland or Disney California Adventure, then leave and go somewhere else (like back to my hotel or to Downtown Disney) and still join a Boarding Group at 12 noon?

In theory, yes! I haven’t tried it myself but as long as your ticket has been scanned that day, it should work.

How can I  try for a boarding group at 7am when the theme parks do not open until 9am?

Guests with a ticket and reservation for that day can try for a boarding group from anywhere. You can be at home, or your hotel, or in the car. You do not have to be at Disney California Adventure to join the virtual queue at 7am. 

Can I cancel a boarding group?

Yes, you can cancel a boarding group under the Virtual Queue section of the app.

I have Boarding Group number xx. What time will my Group be called?

Boarding Groups are not called at a specific time. Group numbers will be called as space in the physical queue becomes available. Also, if the attraction breaks down, this will affect when Groups are called.

Using my experience with Rise of the Resistance as an example, on the first day I had Boarding Group 58 and ended up going on the attraction around 3pm. The second day, I had Group 29 and ended up going on the attraction around 1pm. The attraction had much more downtime on the second day, delaying my group. So as you can see, there is really no way to predict what time your group will actually be called. You can keep an eye on the attractions status in the app, or just wait to get the push notification that your group has been called! 

How does Disability Access Service pass work with this attraction?

Everyone needs a boarding group, even if you are using the DAS pass.  If you need additional assistance, please visit the guest services stand across from Carthay Circle Restaurant.

Is rider swap available?

Yes. Again, everyone in the party will still need a boarding group.

Is there a single rider line?

The queue is set up for it, but it is not being utilized at this time due to COVID restrictions.

Can I go on this attraction if I’m pregnant?

I would advise against it but you can seek the recommendation of a Cast Member.

What is the attraction like? Do I need to worry about motion sickness? 

The attraction is similar to Toy Story Midway Mania, in that guests are seated in a vehicle that transports you from room to room. At time the vehicle moves quickly and spins around. The ride is recommended for all ages and there are no height restrictions.

If you have further questions about WEB SLINGERS: A Spider-Man Adventure, feel free to reach out to me on Instagram @fairytalemindy and I’ll do my best to help!

Good luck, and I hope this guide helps you get a boarding group for WEB SLINGERS!